Features

Built for the daily life of a veterinary clinic

No AI gimmicks. Every function was requested by a registered veterinary technician, front-desk lead, or owner-veterinarian somewhere in Canada — Ontario, BC, Alberta, or Quebec.

01

24/7 reception

Every call answered, day, night, weekend.

02

Pet emergency triage

Three levels. Vomiting, toxin ingestion, limping = same-day emergency slot.

03

Real-time booking

Read/write in Cornerstone, AVImark, ezyVet, Provet Cloud, DVMAX, Vetspire, Covetrus Pulse.

04

Bilingual EN-CA + FR-CA

Auto-switches to the pet owner's language — Canadian English with FR-Quebec for bilingual clinics.

Automated reminders D-7, D-2, D-1

One-tap confirmation, 30–40% no-show reduction.

H+15 no-show recovery

Léa auto-calls and offers another slot.

New-client qualification

Pet, reason, urgency, last visit — all noted for your front desk.

Pet insurance verification

Common Canadian carriers: Trupanion, Petsecure, Pets Plus Us, etc.

Structured notes

Every call yields a clean summary sent to email or Slack.

Human transfer

Léa can transfer to the on-call veterinarian on request or rule (true emergency, complaint).

Multi-clinic

One Léa per clinic or a unified Léa across locations.

Dashboard

Calls, transcripts, statuses, booked appointments. CSV export.

Client memory

Recognizes returning pet owners and personalizes the greeting.

Canada hosting

Recordings on Canadian servers (AWS ca-central-1, Montreal). PIPEDA-compliant, plus Quebec Law 25 commitments where applicable.

Full personalization

Voice, tone, scripts, services, fees, rules. You keep control.

Weekly reports

Call volume, top reasons, booking rate, alerts.

See Léa in a demo